Customer Success Live - Managing the agent experience for better efficiency 🥰- Wednesday @2pm GMT+1

Customer Success Live - EMEA
Wed, Sep 15, 2:00 PM (BST)

About this event

In this 30 minutes session you will learn how to provide the best agent experience with Zendesk. Happy agents lead to more efficiency. Join us to learn how to get there with our Customer Success Team.

On the agenda:

  • 20 minutes of presentation where we walk you through some key information when it comes to content management
  • 10 minutes of time dedicated to answering your questions - ask through our chat or directly on the call, whatever you feel more comfortable with!

Not sure this is the right session for you? Don’t miss an opportunity to connect with the Zendesk Success team, check our agenda to find a better session for your needs. 

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Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

Wednesday, Sep 15
2:00 PM - 2:30 PM (BST)

Host

  • Ophélie Durand

    Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

    See Bio
  • Organizers

  • Ophélie Durand

    Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

    View Profile
  • Nicole Mcgrath

    Nicole Mcgrath

    zendesk

    Scaled Customer Success Manager

    View Profile
  • Rebekka Fischer

    Rebekka Fischer

    Zendesk

    Scaled Customer Success Manager

    View Profile
  • Stephen O' Leary

    Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

    View Profile
  • Elena Cuervo-Arango

    Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

    View Profile
  • Charlotte Callaert

    Charlotte Callaert

    Zendesk

    Scaled Customer Success Manager

    View Profile
  • Pietro Vassallo

    Pietro Vassallo

    Zendesk

    Scaled Customer Success Manager

    View Profile