Boosting your CSAT to understand your CX better

Name: Boosting your CSAT to understand your CX better
Start: 2022-08-24T14:00:00+01:00
End: 2022-08-24T14:20:00+01:00

Aug 24, 2022, 1:00 – 1:20 PM

Customer Success Live - EMEA

At the end of the day, customer service, be it on live channels via phone or chat support, is all about providing a great experience in the channel that customers prefer. With customer satisfaction being a key indicator of the health and success of a company, it’s important to understand what applications can help showcase this measurement and others.

Office Hours

About this event

The agenda includes:
20-minute presentation with the Customer Success team.
10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!
Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.
----------------------------------------------------------------------------

Customer Success Live was created with you in mind. It is the opportunity to:
Ask your questions directly to the Success team and connect with other fellow customers
Share tips on how to get the most out of your Zendesk account
Learn and discuss around hot topics in CX
Looking forward to having you!