About
Upcoming Events
Past Events
Looking for a deep dive and expert insights on how to do things with Zendesk products?
The Zendesk Community hosts several events every month to help Zendesk Admins, Developers, Support Managers, and other Zendesk users who are hands-on with the technology day to day. These events will give you the opportunity to hear from our product managers and other subject matter experts. Every event will also include an opportunity for live Q&A.
Click the “Join” button above to receive updates any time a new event gets listed, and RSVP for any events you want to attend.
Where can I ask questions?
Head on over to The Zendesk Community, our online discussion space where you can ask questions, post product feedback, share tips, and talk with other users worldwide, 24/7.
Who are these events for?
Users of any experience level who are hands-on with the software on a regular basis. This typically includes titles like “Zendesk Admin,” “Support or IT Manager,” or for those who develop on the Zendesk platform.
Are your events recorded? How can I get recordings?
Yes. All events are recorded, and are emailed out to all event registrants. They are also posted to the Community playlist on Zendesk's YouTube channel.
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Contact Us
Jun 16, 2025
Zendesk Community Event
Relate Deep Dive on Zendesk for Contact Center
We’re excited to invite you to our community event, Deep Dive into Zendesk for Contact Center on June 16th at 11 AM CT! See how Zendesk can uplevel your omnichannel contact center with advanced capabilities like customizable IVR, real-time AI, unified inbound and outbound dialing, and granular security controls.
Jun 17, 2025
Zendesk Community Event
5 steps to provide email support: Step 3 - Build the agent experience
On June 17, 2025, at 11:00 AM (CDT), the Zendesk team will host the third episode of “5 steps to provide email support - Step 3: Build the agent experience.” This session will explore strategies for enhancing the agent experience through effective ticket routing. You’ll learn about ticket workflows, views for prioritizing tickets, and the benefits of macros. Join us for insights and a live Q&A.
Jun 18, 2025
Zendesk Community Event
Zendesk product insights exchange on real-time monitoring
Join our product managers during our Product insights exchange webinar on real-time monitoring, happening June 18, 2025. Learn about the product roadmap, see a live demo, and get a sneak peak of upcoming features. Engage in discussions, share feedback, and get your questions answered in a live Q&A. Don’t miss this chance to shape the future of real-time reporting—RSVP now!
Jun 30, 2025
PM Roundtables
Relate Deep Dive on Platform
Join us on June 30 at 11:00 AM CDT to learn how you can accelerate AI and human agent workflows across systems with the Zendesk platform. Get an inside look at our new integration, analytics, and security tools, including the Action Builder, App Builder, real-time monitoring, and more.
Zendesk Community Event
5 steps to provide email support: Step 5 - Final steps to go live
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