Zendesk Agent Team Best Practices

Jun 10, 2021, 4:00 – 5:00 PM

Join us on Thursday, June 10th, at 11:00 am CST, as we share our best practices and recommended methods on how we run our global Agent team.

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About this event

Join us on Thursday, June 10th, at 11:00 am CST, as we share how we run our global agent team. We'll be joined by past and present members of Advocacy who will be available to answer questions and showcase the best methods of ensuring success when running your team and what makes a successful agent.

Panelist

  • Catherine Hurley

    Zendesk

    Director of Advocacy

Host

  • Devan La Spisa

    Zendesk

    Community Engagement Manager

Organizers

  • Devan La Spisa (He/Him)

    Zendesk

    Community Manager

  • Brett Bowser

    Zendesk

    Community Manager

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