Social messaging has arrived and this is why you should care! 📱

May 18, 2022, 1:00 – 1:30 PM

Social messaging lets you meet your customers where they're most comfortable. You can engage and support customers reaching out to your business from WhatsApp, LINE, WeChat, Facebook Messenger, and Twitter Direct Messages.

Office Hours

About this event

In this 30 minute session, you will learn why you should connect all social media to your channels to impact your CX for the better and integrate all channels to a single tool. 

The agenda includes:

  • 20 minutes of knowledge sharing led by the Success team
  • 10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

This is also a great opportunity to meet your peers in the industry!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

When

Wednesday, May 18, 2022
1:00 PM – 1:30 PM UTC

Agenda

Knowledge sharing
Questions and Discussion

Organizers

  • Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

  • Rebekka Fischer

    Zendesk

    Senior Scaled Customer Success Manager

  • Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

  • Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

  • Callum O'Riordan

    Customer Success Associate

  • Valerie Moysan

    Scaled Customer Success Manager

  • Emma McQueen

    Senior Scaled Customer Success Manager

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