Including collaboration in your self-service strategy

Mar 16, 2022, 2:01 – 2:30 PM

Maintaining a help center is a tough job but you can make it a lot easier by splitting the work efficiently and easily with different team members. Come join us to learn how you can leverage collaborative work within Zendesk Guide.

Office Hours

About this event

In this 30 minutes session, you will learn how to work as a team towards efficient content creation and maintenance. 

The agenda includes:

  • 20-minute presentation 
  • 10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

When

Wednesday, March 16, 2022
2:01 PM – 2:30 PM UTC

Agenda

Presentation
Questions and Discussion

Hosts

  • Rebekka Fischer

    Zendesk

    Scaled Customer Success Manager

  • Pietro Vassallo

    Zendesk

    Senior Customer Success Manager

Organizers

  • Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

  • Rebekka Fischer

    Zendesk

    Senior Scaled Customer Success Manager

  • Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

  • Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

  • Callum O'Riordan

    Customer Success Associate

  • Valerie Moysan

    Scaled Customer Success Manager

Contact Us