Financial Services: how to provide a seamless online experience with Zendesk

Oct 27, 2021, 12:30 – 1:00 PM

Clients are moving from bank branches to 24/7 access to their accounts—which means your clients expect a seamless support experience whenever and wherever they are. Discover some tips to meet these expectations and open up the conversation with your peers in the industry.

Office Hours

About this event

In this 30-minute session, you will learn best practices specifically tailored to the financial services industry.

The agenda includes:

  • 15 minutes of knowledge sharing led by the Success team
  • 15 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

This is also a great opportunity to meet your peers in the industry!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

When

Wednesday, October 27, 2021
12:30 PM – 1:00 PM UTC

Agenda

Knowledge sharing
Questions and Discussion

Hosts

  • Ophélie Durand

    Zendesk

    Manager, Scaled Customer Success EMEA

  • Stephen O'Leary

    Zendesk

    Senior Scaled Customer Success Manager

Organizers

  • Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

  • Rebekka Fischer

    Zendesk

    Senior Scaled Customer Success Manager

  • Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

  • Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

  • Callum O'Riordan

    Customer Success Associate

  • Valerie Moysan

    Scaled Customer Success Manager

  • Emma McQueen

    Senior Scaled Customer Success Manager

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