In this 30 minutes session, you will learn about business rules: why you should use them and how to choose the ones that will serve you best. From triggers to SLA, learn how to save time and be more efficient with these key features of Zendesk.

On the agenda:

• 20 minutes of presentation where we walk you through some key information when it comes to content management
• 10 minutes of questions and answers - ask through our chat or directly on the call, whatever you feel more comfortable with!

Not sure this is the right session for you? Don’t miss an opportunity to connect with the Zendesk Success team, check our agenda to find a better session for your needs.

Customer Success Live was created with you in mind. It is the opportunity to:

• Ask your questions directly to the Success team and connect with other fellow customers
• Share tips on how to get the most out of your Zendesk account
• Learn and discuss around hot topics in CX

Looking forward to having you!