Customer Success Live - Using business rules to boost efficiency ⚙️ - Wednesday @2pm GMT+1

Customer Success Live - EMEA
Wed, Aug 18, 2:00 PM (IST)

About this event

In this 30 minutes session, you will learn about business rules: why you should use them and how to choose the ones that will serve you best. From triggers to SLA, learn how to save time and be more efficient with these key features of Zendesk.

On the agenda:

  • 20 minutes of presentation where we walk you through some key information when it comes to content management
  • 10 minutes of questions and answers - ask through our chat or directly on the call, whatever you feel more comfortable with!

Not sure this is the right session for you? Don’t miss an opportunity to connect with the Zendesk Success team, check our agenda to find a better session for your needs.

Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

Wednesday, Aug 18
2:00 PM - 2:30 PM (IST)

Host

  • Ophélie Durand

    Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

    See Bio
  • Organizers

  • Ophélie Durand

    Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

    View Profile
  • Nicole Mcgrath

    Nicole Mcgrath

    zendesk

    Scaled Customer Success Manager

    View Profile
  • Rebekka Fischer

    Rebekka Fischer

    Zendesk

    Scaled Customer Success Manager

    View Profile
  • Stephen O' Leary

    Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

    View Profile
  • Elena Cuervo-Arango

    Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

    View Profile
  • Charlotte Callaert

    Charlotte Callaert

    Zendesk

    Scaled Customer Success Manager

    View Profile
  • Pietro Vassallo

    Pietro Vassallo

    Zendesk

    Scaled Customer Success Manager

    View Profile