Customer Success Live - How to manage content with Zendesk Guide 🚥- Wednesday @2pm GMT+1

Jul 21, 2021, 1:00 – 1:30 PM

In this 30 minutes session you will learn how to approach content management with Zendesk Guide. What should you write about? Where to start? How to maintain it? Customer Success Live is a great opportunity to connect with our Customer Success Team at Zendesk and discuss best practices, workflow questions, strategic advice about your account.

Office Hours

About this event

In this session you will learn how to approach content management with Zendesk Guide. What should you write about? Where to start? How to maintain it? You will learn all about it in this 30 minutes session.

On the agenda:

  • 20 minutes of presentation where we walk you through some key information when it comes to content management
  • 10 minutes of time dedicated to answering your questions - ask through our chat or directly on the call, whatever you feel more comfortable with!

Not sure this is the right session for you? Don’t miss an opportunity to connect with the Zendesk Success team, check our agenda to find a better session for your needs. 

Customer Success Live was created with you in mind. It is the opportunity to:

  • Ask your questions directly to the Success team and connect with other fellow customers
  • Share tips on how to get the most out of your Zendesk account
  • Learn and discuss around hot topics in CX

Looking forward to having you!

When

When

Wednesday, July 21, 2021
1:00 PM – 1:30 PM UTC

Agenda

Guidance and best practices on content management
Questions and Discussion

Host

  • Ophélie Durand

    Zendesk

    Manager, Scaled Customer Success EMEA

Organizers

  • Ophélie Durand

    Zendesk

    Senior Scaled Customer Success Manager

  • Rebekka Fischer

    Zendesk

    Senior Scaled Customer Success Manager

  • Stephen O' Leary

    Zendesk

    Scaled Customer Success Manager

  • Elena Cuervo-Arango

    Zendesk

    Scaled Customer Success Manager

  • Callum O'Riordan

    Customer Success Associate

  • Valerie Moysan

    Scaled Customer Success Manager

  • Emma McQueen

    Senior Scaled Customer Success Manager

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