Onboarding - 7 steps for a successful implementationšŸš€

About this event

Are you new to Zendesk? Or perhaps a new Zendesk Admin at your company? Join this beginner session covering 7 key steps for a successful Zendesk Support implementation.

During these sessions, we will walk you through key features of your Support instance and how to optimize your settings. From connecting your channels, to understanding how business rules work, you will get a full overview of account "must haves" and why they are so important.


Hosts

  • Delores Cooper

    Delores Cooper

    Zendesk

    Scaled Customer Success Manager

    See Bio
  • Angi Butler

    Angi Butler

    Zendesk

    Scaled Customer Success Manager

    See Bio

Organizers

  • Mara Simonson

    Mara Simonson

    Zendesk

    Associate Manager, Scaled Success

    View Profile
  • Steve Lobenstein

    Steve Lobenstein

    Zendesk

    Scaled Customer Success Manager

    View Profile
  • Ash Turner

    Ash Turner

    Scaled Customer Success Manager

    View Profile
  • Cooper Roe

    Cooper Roe

    Customer Success Manager

    View Profile