Improving and tracking agent productivity! 💪🏾

Jun 22, 2022, 5:00 – 5:30 PM

Every time an agent solves a ticket, it's an opportunity to learn more about your customers and their common issues. Need to know how your agents are spending their time? Meet us at this Customer Success live session where our Customer Success team will help you understand ways to optimize and measure your agent productivity all while delivering the best customer experience.

FeaturedOffice Hours

About this event

The agenda for this 30 minute session includes:

  • 20-minute presentation
  • 10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

Ask your questions directly to the Success team and connect with other fellow customers

Share tips on how to get the most out of your Zendesk account

Learn and discuss around hot topics in CX

Looking forward to having you!

Hosts

  • Kristina Warden

    Zendesk

    Scaled Customer Success Manager

  • Steve Lobenstein

    Zendesk

    Scaled Customer Success Manager

Organizers

  • Ash Turner

    Scaled Customer Success Manager

  • Grace Maxon

    Zendesk

    Customer Success Manager

  • Sheraton Jones

    Customer Success Manager

  • Cécile Zongo

    Zendesk

    Scaled Customer Success Manager

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