Have you recently started on Zendesk? Or are you just a new Zendesk user and want to know where to start with your account? Join this beginner session covering 7 key steps for a successful Zendesk account.
During these sessions, we will walk you through the features of Zendesk that can help you leverage your tool the right way. From connecting your channels to understanding how business rules work, you will get a full overview of the features you should not miss and why they are so important.
Customer Success Associate
Scaled Customer Success Manager
Daniel is a customer turned employee of Zendesk. He comes with a vast knowledge of technology and a strong passion for people and workflows. Customers have said that Daniel makes the experience very personable, easy to digest, and relevant to their situation.
When Daniel isn't at work he can be found at the gym, working on random hobbies, streaming shows, or volunteering. Admittedly, he probably spends too much time watching streaming services. His two cats don't seem to mind though, it means they get more time to sit on his lap.
Senior Scaled Customer Success Manager