Boosting CSAT to understand your CX better 🧠 ⬆️

Aug 24, 2022, 5:00 – 5:30 PM

Customer service, whether via tickets or live channels, is all about providing a great customer experience. It’s important to understand what applications can help showcase the measurement of how pleased customers are with the services you provide -- CSAT. Don't wait, join this live session to hear how Zendesk and 3rd parties can help share exceptional customer experiences at scale.

FeaturedOffice Hours

About this event

The agenda includes:

  • 20 minutes of knowledge sharing led by the Success team
  • 10 minutes of Q&A - where you can ask your questions through our chat or directly on the call - whatever you feel more comfortable with!

This is also a great opportunity to meet your peers in the industry!

Not sure this is the right session for you? Don’t miss the opportunity to connect with the Zendesk Success team. Check out our agenda to find a session that suits you better.

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Customer Success Live was created with you in mind. It is the opportunity to:

Ask your questions directly to the Success team and connect with other fellow customers

Share tips on how to get the most out of your Zendesk account

Learn and discuss around hot topics in CX

Looking forward to having you!

Hosts

  • Ash Turner

    Zendesk

    Scaled Customer Success Manager

  • Amanda Kurth

    Zendesk

    Scaled Customer Success Manager

Organizers

  • Ash Turner

    Scaled Customer Success Manager

  • Grace Maxon

    Zendesk

    Customer Success Manager

  • Sheraton Jones

    Customer Success Manager

  • Cécile Zongo

    Zendesk

    Scaled Customer Success Manager

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