Best Practice - Maintain an organized Support instance 🛠

Name: Best Practice - Maintain an organized Support instance 🛠
Start: 2021-09-08T12:00:00-05:00
End: 2021-09-08T12:45:00-05:00

Sep 8, 2021, 5:00 – 5:45 PM

Customer Success Live - AMER

Through changes in ownership and workflow adjustments, your Zendesk Support instance can get a little messy. Join our Customer Success Live session to learn how to keep everything organized and avoid clutter! 

Office Hours

About this event

As an admin, there's a lot to manage within your Support instance. Sometimes this means that business rules aren't cleaned up regularly, macros aren't organized, and unused apps stack up. If you've had your Support instance for a long time, or just haven't focused on auditing before, this session is perfect for you. We'll cover: 
Auditing Zendesk users
Organizing triggers & macros
Reviewing marketplace apps 
Ongoing maintenance of a clean instance 
We look forward to you joining us! 