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Have questions about the best ways to utilize Zendesk products or need advice around complex workflows? Join Customer Success Live to chat with our Success team and other Zendesk users in this small-group setting to discuss any challenges you're having, ask questions, and even share tips that worked for you.
Jun 11, 2025
Customer Success Office Hours
Incorporating Quality Assurance into your strategy to enhance your CX - intermediate users
We will cover Standard Explore Reporting, custom queries, macros, CSAT customisation, and Zendes QA: focusing on enhancing support quality, monitoring performance, and personalising customer feedback for improved service.
Jun 18, 2025
Customer Success Office Hours
Questions and Answers with Zendesk Customer Success
The Customer Success team is full of strategic experts and will bring forward recommendations on how to optimise your customer experience strategy. Come with your questions and learn from what other attendees do within their organisation when using Zendesk to its full potential!
Jun 25, 2025
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Have you recently started on Zendesk? Are you just a new Zendesk user and want to know where to start with your account? Join this introductory session covering 7 key steps for a successful Zendesk account.
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
Customer Success Office Hours
Audit your Zendesk account like a Success consultant! - intermediate users
Customer Success Office Hours
New on Zendesk? Learn how to build a successful Zendesk account in 7 steps 🚀
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