Customer Success

Customer Success Live - AMER

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Have questions about the best ways to utilize Zendesk products or need advice around complex workflows? Join Customer Success Live to chat with our Success team and other Zendesk users in this small-group setting to discuss any challenges you're having, ask questions, and even share tips that worked for you. This is a great weekly opportunity to connect with Customer Success and make connections with other customers. 

Upcoming events

24 abr 2024

Customer Success Office Hours

Q and A with Zendesk Customer Success

The Customer Success team is full of strategic experts. This month we've touched on how AI can help within your workflows. Now that you've had some time to digest it, What questions do you have? Have a question not related to AI? You're welcome to stop by, if time allows we will certainly be happy to address your questions.

1 may 2024

Customer Success Office Hours

New to Zendesk? - Learn the 7 steps for a successful implementation 🚀

Have you recently started on Zendesk? Or are you just a new Zendesk user and want to know where to start with your account? Join this beginner session covering 7 key steps for a successful Zendesk account.

8 may 2024

Customer Success Office Hours

Business rules- Trigger and automation deep dive and best practices

Join Zendesk Customer Success team as they take you through a comprehensive deep dive into business rules, focusing on the intricacies of triggers and automation within Zendesk. Gain firsthand best practice insights and personalized guidance to ensure your support workflows are as efficient and responsive as possible.

15 may 2024

Customer Success Office Hours

Effective Team Collaboration with Zendesk

Join us for a lively session on Effective Team Collaboration Within Zendesk, where we'll explore the dynamic features of side conversations, internal comments, and the power of macros to initiate these collaborative actions. Learn how to harness these tools to boost team synergy and streamline your support process for optimal efficiency and service quality

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Past events

Customer Success Office Hours

Maximizing Efficiency with Zendesk: Messaging Best Practices and Bot Optimization

Customer Success Office Hours

Mastering Business rules and leveraging AI

Customer Success Office Hours

New to Zendesk? - Learn the 7 steps for a successful implementation 🚀

Customer Success Office Hours

Mastering the New Dashboard Builder: A Deep Dive into Zendesk Explore

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